File a Claim

We’re here to help. If your protected surface has been damaged, use this form to submit a claim. Once we receive your information, our team will review it promptly and guide you through the next steps to get your surface restored and your warranty benefits applied.

Protection Plan Claim Form

If you do not know your Protection Plan Number, please use your phone number.
Please Enter a Valid Protection Plan Number
Please Enter Your First Name
Please Enter Your Last Name
Please Enter Valid Address
Address Line 2
City *
Please Enter City
State/Region/Province *
Please Enter State
Postal / Zip Code *
Please Enter Zip Code
Please Enter Valid Contact Number
Please enter a valid Email
Please enter a countertop fabricator
Please Select countertop type
Please Select which room is the damaged
Please Select problem
This field is required
Please enter a Countertop Installation Date
For your claim to be accepted, the damage must be reported within 30 days of occurring.
Please enter a Damage Occurred
PHOTOS REQUIRED

In order for us to process your claim, we require the following images:

  • - Images that capture the entire surface area of your countertop(s), ideally taken from 6–10 feet away
  • - Images that capture each damaged area, ideally taken from 2 feet away

You can upload a maximum of 5 images

Here are some Examples:
Upload Images Here

Click submit button below when completed

Please take a look at the examples of images below before uploading your images.
your files to Assets, or
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    Please Upload Image

    Please allow us 24–48 hours to respond.