Preventing Damage — What Every Countertop Owner Should Know
Your countertops are built to be durable, but even the strongest materials can be damaged by everyday habits. Preventing damage is the best way to keep your surfaces beautiful — and to stay fully protected under your Elite Surface Protection warranty.
Why Prevention Matters
Simple precautions can prevent chips, stains, cracks, and discoloration. Knowing what to avoid helps your surfaces last a lifetime.
Heat and Impact
While Quartz and sintered materials are heat-resistant, they are not heat-proof. Placing a hot pot or pan directly on the surface can cause thermal shock, resulting in cracks or discoloration. Always use trivets or hot pads. Likewise, avoid dropping heavy items on your counters — corners and edges are especially vulnerable.
Chemicals and Cleaning Agents
Avoid household cleaners containing acids, alkalis, or solvents such as bleach, ammonia, or paint thinner. These can weaken sealers or damage surface resins.
For buildup, residue, or water spots, use Easy Scrub from Beyond Stone Solutions — a safe, professional-grade product formulated for stone, quartz, and sintered materials.
Avoid Standing Water
Don’t let water pool around sinks, seams, or backsplashes. Prolonged moisture can lead to staining or damage to the adhesive bonding materials. Always dry the area thoroughly after use.
Edge Awareness
Edges and overhangs are the most vulnerable parts of your countertop. Avoid leaning, sitting, or placing excessive weight on them to prevent cracking or chipping.
Warranty Reminder
Proper care and maintenance tips are part of your Elite Protection Plan. If you’re unsure about a product or cleaning method, check your Stone and Tile Care Guide or contact Beyond Stone Solutions before using anything new.
For More Information
Your Stone & Tile Care Guide includes additional “Do’s and Don’ts,” product recommendations, and helpful checklists to keep your countertop in top condition between inspections.