5-Year Protection Plan
BASIC
10-Year Protection Plan
PREMIUM
15-Year Protection Plan
DIAMOND
MATERIALS COVERED/EXCLUDED
COVERED
- Granite
- Sintered Stone
- Quartz
- Quartzite
- Marble
- Limestone
- Soapstone
- Travertine
- Porcelain
- Onyx
EXCLUDED
- Wood
- Cement
- Stainless Steel
- Corian
- Cultured Marble
- Laminate
- Glass
- Anything not listed in Materials Covered
Damages covered
- Chips
- Scratches
- Cracks
- Pitting
- Hard Water/Calcium Marks/Deposits
- Steam Repair*
- Backsplash Caulking
- Etch Marks*
- Stains*
*Refer to your full warranty for complete coverage details.
BONUS ITEMS (See Bonus Items explained below)
| Items | 5-Year | 10-Year | 15-Year |
| Countertop Cleaner Duo Box | ✔ | ✔ | ✔ |
| Countertop Care Guide | ✔ | ✔ | ✔ |
| Priority Scheduling | ✔ | ✔ | ✔ |
| 1 Year Complimentary Inspection | ✔ | ✔ | |
| Special Discounts for Non-covered Services | ✔ | ||
| 1st Year Complimentary Inspection and Cleaning | ✔ | ||
| 3rd Year Complimentary Inspection | ✔ |
BONUS ITEMS EXPLAINED
Countertop Cleaner Duo Box
We’ll provide you with Countertop Care Duo Boxes for customers who purchase a warranty. Each Duo Box includes an 8 oz size of Easy Scrub, an 8 oz size of Easy Oxy, and a microfiber towel. These premium quality cleaning products from Beyond Stone Solutions are proven, tested, and ensure your customer’s start off with the best cleaners on the market.
Countertop Care Guide
We’ll provide a Countertop Care Guide for each of your customers sent to them via their email. This expert resource includes care tips, do’s and don’ts, how-to’s, and troubleshooting advice to help them keep their countertops in top condition.
Priority Scheduling
Your customers receive direct access to Elite Surface Protection’s priority support line—no overseas or third-party call centers. All claims are handled directly by the Elite Surface Protection team and
responded to within 24 business hours. This ensures fast, personal service and convenient scheduling for your customers whenever they need assistance.
One Year Complimentary Inspection
Your customers receive a complimentary inspection after one year to check the integrity of seams, caulking, and sealing. An Authorized Restoration provides a professional assessment and recommendations to help keep their countertops in top condition.
Special Discounts for Non-covered Services
Special discounts are available for non-covered services—such as general cleaning, sealing, and
maintenance—performed by our authorized network of restoration professionals.
1st Year Complimentary Inspection and Cleaning
Diamond customers receive complimentary inspection and professional cleaning after the 1st year. A Certified Restoration pro within our network will check seams, caulking, and sealing, and perform a thorough cleaning to keep surfaces looking their best.
3rd Year Complimentary Inspection
Diamond customers are also eligible for a complimentary inspection after the third year. A Certified Restoration Pro from our trusted network will assess seams, caulking, and sealing to ensure continued integrity and lasting protection.